Deep Hearts — Privacy Policy

1. Who we are

Deep Hearts ❤️❤️ 双心夜话 (the “App”) is developed and published by Royal Consultant LLC (“we”, “us”), a privately owned company based in California, USA. Contact: santi@royalconsultant.org.

2. Summary

We designed the App so that your conversations stay private. The answers, notes, and preferences you enter in the App are stored only on your device. We do not collect, receive, sell, or share them.

3. Information stored on your device

The App stores the following on your device only, so that it can work: your answers and notes, selected topics and progress, and settings such as language and display preferences.

This information is not transmitted to us or to any third party. It may be included in your device backups (for example iCloud or Google backups) according to your own device settings; those backups are governed by Apple’s or Google’s privacy policies.

4. Information we collect

We do not collect personal information through the App. The only personal information we receive is what you send us directly:

• Support messages: if you email or call us, we receive your contact details and whatever you choose to tell us, and use them only to respond.

5. Purchases and subscriptions

Purchases and subscriptions are processed by Apple (App Store) or Google (Google Play). We do not receive or store your name, payment card, or billing details. The App checks your purchase status with Apple or Google so that premium features can be unlocked and restored.

6. Sharing, selling, and tracking

We do not sell your personal information and do not share it for cross-context behavioral advertising.

The App contains no third-party advertising, analytics, or tracking tools, and does not track you across other companies’ apps or websites.

We may disclose information only if required by law, or to protect the rights and safety of users and others.

7. Data retention and deletion

Information stored in the App remains on your device until you delete it. You can delete individual entries in the App, or delete everything by uninstalling the App.

Support emails are kept only as long as needed to resolve your request and for up to 24 months afterward, then deleted. You may ask us to delete them sooner.

8. Your choices and rights

Depending on where you live (including California and the European Economic Area), you may have the right to access, correct, delete, or obtain a copy of personal information we hold about you, and to withdraw consent at any time. Because the App does not collect your content, most of these requests can be completed directly on your device. For anything else, contact santi@royalconsultant.org. We will respond within the time required by applicable law and will not discriminate against you for exercising your rights.

9. Children

The App is designed for adult couples and is not directed to children under 13. We do not knowingly collect personal information from children.

10. Security

Your App data is protected by your device’s own security, such as your passcode, Face ID / Touch ID, and device encryption. We recommend keeping your device locked.

11. Changes and contact

If we change how the App handles information, we will update this policy, change the effective date above, and where required, ask for your consent in the App.

Questions or requests: Royal Consultant LLC — santi@royalconsultant.org.