Privacy Policy

Who we are

This website, royalconsultant.org, is operated by Royal Consultant LLC (“Royal Consultant”, “we”, “us”), a privately owned limited liability company based in California. Contact: santi@royalconsultant.org.

This policy covers this website. Our mobile apps have their own privacy policies, for example the Deep Hearts app: https://royalconsultant.org/en/apps/deep-hearts/privacy

Information we collect

Information you submit through our contact form: your name, company name, email address, phone number, service category of interest, project location, optional budget range, project description, and preferred consultation method and language.

Technical information automatically processed by our hosting provider to deliver and secure the website, such as IP address, browser type, and request logs.

We ask that you do not submit Social Security numbers, passport numbers, immigration case or receipt numbers, financial account numbers, or other sensitive documents through this website.

How we use information

To respond to your inquiry, arrange consultations, and communicate with you about the services you asked about.

To protect the website against spam, abuse, and security threats.

We do not sell or share your personal information for cross-context behavioral advertising.

Service providers

We use service providers to operate this website and process inquiries, which may include website hosting (Vercel), database storage (Supabase), and transactional email delivery (Resend). These providers process information on our behalf under their own security and privacy commitments.

Cookies

This website does not use advertising or analytics cookies. Strictly necessary technical storage may be used to operate the site. If we add analytics or other non-essential cookies in the future, we will update this policy and request consent where required.

Data retention

Inquiry records are retained for 24 months after our last communication, unless a longer period is required for an ongoing engagement or by law, after which they are deleted.

Your privacy rights

Depending on where you live, including under California law, you may have the right to request access to, correction of, or deletion of your personal information, and to not be discriminated against for exercising these rights. To make a request, contact us at santi@royalconsultant.org. We will verify your request before responding.

Security

We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS) and restricted access to stored inquiries. No method of transmission or storage is completely secure.

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes and contact

We may update this policy from time to time and will post the updated version on this page. Questions: santi@royalconsultant.org.